FAQ
Main Topic

Shawn Davis/Downstate
10/02/2009 03:45 PM



Subject:

Your availability time range is invalid, please correct

Category:

Issues & Solutions, Notes client

When receiving the error message:

"Your availability time range is invalid, please correct"
AND
On changing the available times, you then get the error "Can not locate field", and the changes can not be saved.

You need to include Sunday & Saturday; they must have a check mark on these days.
Also, the time format does not have to be exactly as described below, but within a few hours or business hours:

Sunday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM
Monday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM
Tuesday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM
Wednesday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM
Thursday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM
Friday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM
Saturday 08:00 AM - 11:00 AM, 12:00 PM - 04:00 PM

Once you've clicked OK, and saved the changes, you can then go back into the Preferences and uncheck the Sunday & Saturday settings.