FAQ
Main Topic

Shawn Davis/Downstate
10/08/2009 11:15 AM



Subject:

Blackberry & Lotus Notes messages - Synced

Category:

Mail, Wireless Devices

Messages Synced between Blackberry & Lotus Notes

If messages are not being synced between your Blackberry and your Lotus Notes email -
i.e. When you delete or read a message on your Blackberry, the same message will
appear on your computer as unread or undeleted
Ensure the following documentation is followed:

Go to the Inbox of your Blackberry. Highlight a date, not a message; hit the Menu key and select Options
Scroll to Email Reconciliation
Ensure Desktop is selected for "Message Services"
Scroll to the field for "Delete On" and ensure Mailbox & Handheld is selected
Wireless Reconcile is set to On

To resolve the wireless email message reconciliation issue, perform one of the following resolutions:

Resolution 1