Blackberry & Lotus Notes messages - Synced
Mail, Wireless Devices
Messages Synced between Blackberry & Lotus Notes
If messages are not being synced between your Blackberry and your Lotus Notes email -
i.e. When you delete or read a message on your Blackberry, the same message will
appear on your computer as unread or undeleted
Ensure the following documentation is followed:
Go to the Inbox of your Blackberry. Highlight a date, not a message; hit the Menu key and select
is selected for "
Scroll to the field for "Delete On" and ensure
Mailbox & Handheld
Wireless Reconcile is set to
To resolve the wireless email message reconciliation issue, perform one of the following resolutions:
service book on the BlackBerry smartphone.
From the home screen of the BlackBerry smartphone, click the
If the BlackBerry® Device Software is 4.1 or later, click
. If the BlackBerry Device Software is 4.0 or earlier, click
service book and select
Restore the service book by clicking the trackball and selecting
Open the message list options on the BlackBerry smartphone and check that the
option is set to
Options > Email Reconciliation
Reset the BlackBerry smartphone.